According to a company-provided bio, Yarborough brings an abundance of knowledge and experience to his new role, having spent over 20 years managing cross-functional IT operations groups and ensuring the compliance and stability of infrastructure systems. He most recently served as director of global IT infrastructure and cloud at Sitel Group, a global customer service and technical support provider. Prior to that, Yarborough served as director of infrastructure and operations at Comcast. He earned his MBA from Regis University in 2019.
“Paul is a technology leader with remarkable organizational skills and an enthusiasm for developing people, tactics, and strategies that ultimately ensure customer loyalty and satisfaction,” Lorie Helms, chief technology officer of Cherry Creek Mortgage, said. “We’re confident his experience and leadership will improve the efficiency of our team and help deliver a fantastic mortgage experience for borrowers.”
Read more: Cherry Creek Mortgage launches digital closing platform
For his part, Yarborough said he aims to further the company’s reputation for helping its customers. “I want to build on Cherry Creek’s tradition of delivering the best service and support available for people seeking to buy a home or refinance their mortgage,” Yarborough said. “The process starts with great people and a culture of success, and I’m delighted to be part of a thriving organization that embraces both.”
The company is no stranger to seeking tech-driven solutions, particularly at the height of the pandemic. In May 2020, the company launched its proprietary digital closing platform, Smart Close. The company released Smart Close to enable consumers to review closing documents early and sign the majority of them electronically after detecting a need for minimal-. closing processes at the peak of the COVID-19 scourge.