MFAA announces National Excellence Awards 2022 winners

The winners of the MFAA National Excellence Awards 2022 were announced at a glamorous in-person event at The Star in Sydney on Wednesday night.

The MFAA National Excellence Awards celebrate brokers, lenders, aggregators and industry professionals at the top of their game and who have demonstrated exceptional customer service, professionalism, ethics, growth and innovation.

10 News First presenter and journalist Hugh Riminton was the MC for the awards and popular party band Groove Academy provided the soundtrack.

The national awards are the culmination of the MFAA State Excellence Awards, which were held throughout May and June.

Among the winners of the national excellence awards were Bankwest, which won the Australian Broker Non-Major Lender Award (Bankwest general manager third party banking Ian Rakhit is pictured above left), and Helen Avis (pictured above right), of Specialist Mortgage (part of the SMATS Group of Companies) who took out the Residential Finance Broker Award.

“I am always impressed by the quality of our finalists and this year was no different,” said MFAA CEO Mike Felton. “They represent the future of mortgage and finance broking and I couldn’t be more proud of their achievements. I congratulate all our winners and finalists.”

Read more: MFAA celebrates NSW, ACT Excellence Award winners

Felton said it had been a tremendous year for the mortgage and finance industry and the standard of service for MFAA members delivered for their customers continued to be second to none.

During the awards event, the MFAA bestowed a life membership and an honorary membership to two highly respected MFAA stalwarts.

Outgoing MFAA CEO Mike Felton, who has led the peak industry body for almost six years  was awarded honorary membership, while former board chair Donna Beazley was recognised as a life member of the association.

The 24 awards, audited by Hall Chadwick, were judged equally based on excellence and professionalism across all areas of business so everyone has the opportunity to win or be named as a finalist.

Read more: MFAA announces South Australia, Northern Territory award winners

The 2022 MFAA National Excellence Award winners were:

Aggregator Award – AFG

Business Development Manager Award – Aggregator – Shelley Tetlaw, Loan Market

Business Development Manager Award – Lender/Support Service Provider – Chris Tilley, Nodifi

Commercial & Equipment Finance Broker Award – Ryan Baddock, RB Finance

Community Champion Award – Nani Johnston, Rise High Financial Solutions

Customer Service Award – Business – Cornerstone Home Loans

Customer Service Award – Individual – Alycia Inglis, Stoneturn

Diversified Business Award – Stanford Financial

Diversity and Inclusion Award – Liberty Financial

Finance Broker Business Award – Stamford Capital Australia

Fintech Lender Award – ubank

Loan Administrator Award – Jenny Lam, Stoneturn

Major Lender Award – Macquarie Bank

Mortgage Manager Award – Rate Money

Mutual/Credit Union Lender Award – Heritage Bank

Newcomer Award – Logan Stanford, Stanford Financial

Non-Major Lender Award – Bankwest

Professional Development Award – Connective

Regional Finance Broker Award – Jason Cuerel, Mortgage Innovations

Residential Finance Broker Award – Helen Avis

Specialist Mortgage Specialty Lender Award – Pepper Money

Support Service Provider Award – Large Company – Allianz

Support Service Provider Award – Small Company – Nodifi

Young Professional Award – Melissa Wright, Zest Mortgage Solutions

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